Onshape is unavailable

Incident Report for Onshape

Resolved

A networking issue has been resolved. Full service has been restored.

Posted Oct 14, 2016 - 05:03 EDT

Monitoring

We have addressed the outage, which was related to an issue with DNS record management. Onshape is available as usual for all regions, though we are continuing to monitor Northeast Asia.

Posted Oct 14, 2016 - 00:01 EDT

Identified

We have identified the problem, and are working to address the cause. Onshape is currently available, though sporadic outages may still be possible.

Posted Oct 13, 2016 - 23:49 EDT

Investigating

Onshape is currently unavailable. We are investigating the issue.

Posted Oct 13, 2016 - 23:30 EDT