All Systems Operational

Uptime over the past 90 days. View historical uptime.
Onshape CAD Service (https://cad.onshape.com) Operational
90 days ago
99.9 % uptime
Today
North America Operational
90 days ago
99.92 % uptime
Today
Western Europe Operational
90 days ago
99.89 % uptime
Today
Southeast Asia Operational
90 days ago
99.9 % uptime
Today
Australia Operational
90 days ago
99.9 % uptime
Today
Northeast Asia Operational
90 days ago
99.9 % uptime
Today
Onshape Government CAD Service Operational
90 days ago
99.99 % uptime
Today
US Government West Operational
90 days ago
99.99 % uptime
Today
US Government East Operational
90 days ago
100.0 % uptime
Today
Company Website (https://www.onshape.com) Operational
Onshape Support Service (https://onshape.zendesk.com) Operational
Onshape Community Forum (https://forum.onshape.com) Operational
Onshape Learning Center (https://learn.onshape.com) Operational
Cloud Hosting Provider Operational
AWS Western Europe (eu-west-1) Operational
AWS Australia (ap-southeast-2) Operational
AWS Southeast Asia (ap-southeast-1) Operational
AWS Northeast Asia (ap-northeast-1) Operational
AWS North America (us-west-2) Operational
External Services Operational
External Email Service Operational
Stripe Billing Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 4, 2026

No incidents reported today.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
CAD import and export delays in Western Europe
Resolved - This incident has been resolved. Any user in the Western Europe should see imports have new completed. Exports will need to be retried.
Jan 28, 14:51 EST
Update - This has been identified as a problem with our cloud provider. We are working on implementing mitigations now.
Jan 28, 12:22 EST
Identified - We have identified an issue with CAD import and export in our Western Europe region. The team is working on remediating it now.
Jan 28, 11:44 EST
Unable to open documents in Onshape Government
Resolved - We are receiving reports of documents being slow or unable to open in Onshape Government. We are investigating and will provide an update within 30 minutes.
Jan 28, 14:30 EST
Jan 27, 2026
Increased error count in Onshape Government West
Resolved - This incident has been resolved.
Jan 27, 16:28 EST
Investigating - Our automated systems are reporting a high number of errors in Onshape Government.
Jan 27, 16:09 EST
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
Connection errors to cad.onshape.com in the Asia Pacific regions
Resolved - This incident has been resolved.
Jan 21, 23:09 EST
Investigating - Our automated alerts are indicating problems with the Onshape service in the Asia Pacific regions. Our teams are investigating.
Jan 21, 21:37 EST
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