All Systems Operational
Uptime over the past 90 days. View historical uptime.
Onshape CAD Service (https://cad.onshape.com) Operational
90 days ago
99.9 % uptime
Today
North America ? Operational
90 days ago
99.91 % uptime
Today
Western Europe ? Operational
90 days ago
99.88 % uptime
Today
Southeast Asia ? Operational
90 days ago
99.91 % uptime
Today
Australia ? Operational
90 days ago
99.91 % uptime
Today
Northeast Asia ? Operational
90 days ago
99.91 % uptime
Today
Company Website (https://www.onshape.com) Operational
Onshape Support Service (https://onshape.zendesk.com) ? Operational
Onshape Community Forum (https://forum.onshape.com) Operational
Onshape Learning Center (https://learn.onshape.com/) ? Operational
Cloud Hosting Provider Operational
AWS Western Europe (eu-west-1) Operational
AWS Australia (ap-southeast-2) Operational
AWS Southeast Asia (ap-southeast-1) Operational
AWS Northeast Asia (ap-northeast-1) Operational
AWS North America (us-west-2) Operational
External Services Operational
External Email Service ? Operational
Stripe Billing Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 11, 2025

No incidents reported today.

Feb 10, 2025
Performance issues in Australia and Japan regions
Resolved - This issue has been resolved. We suffered a failure of our deployment and auto-scaling system that took a few hours to recover. We are now able to scale compute capacity in all the Asia and Oceana regions. We apologize for this disruption. We have several areas of improvement that we can make to this part of the service to prevent this from happening again.
Feb 10, 22:55 EST
Update - We are continuing to work on providing compute capacity in the Australia and Tokyo regions.
Feb 10, 21:58 EST
Update - We are continuing to work on a fix for this issue.
Feb 10, 19:45 EST
Update - We are continuing to work on providing compute capacity in the Australia region. We expect this to be resolved within the next 60 minutes.
Feb 10, 19:18 EST
Identified - Our automated systems have identified a performance issue in our Australia region. We are working on resolving this issue now.
Feb 10, 17:15 EST
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025
502 Gateway Timeout in Europe region
Resolved - This incident has been resolved.
Feb 3, 09:18 EST
Monitoring - We have implemented a fix and are monitoring the service.
Feb 3, 06:53 EST
Investigating - Our automated systems are reporting multiple failures connecting to Onshape in the Europe region.
Feb 3, 05:22 EST
Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage
Twitter  Facebook  LinkedIn