All Systems Operational
Onshape CAD Service (https://cad.onshape.com) Operational
90 days ago
99.99 % uptime
Today
North America ? Operational
90 days ago
99.97 % uptime
Today
Western Europe ? Operational
90 days ago
99.99 % uptime
Today
Southeast Asia ? Operational
90 days ago
99.99 % uptime
Today
Australia ? Operational
90 days ago
99.99 % uptime
Today
Northeast Asia ? Operational
90 days ago
99.99 % uptime
Today
Company Website (https://www.onshape.com) Operational
Onshape App Store (https://appstore.onshape.com) Operational
Onshape Developer Portal (https://dev-portal.onshape.com) Operational
Onshape Support Service (https://onshape.zendesk.com) ? Operational
Onshape Community Forum (https://forum.onshape.com) Operational
Onshape Learning Center (https://learn.onshape.com/) ? Operational
Cloud Hosting Provider Operational
AWS Western Europe (eu-west-1) Operational
AWS Australia (ap-southeast-2) Operational
AWS Southeast Asia (ap-southeast-1) Operational
AWS Northeast Asia (ap-northeast-1) Operational
AWS North America (us-west-2) Operational
External Services Operational
External Email Service ? Operational
External Billing Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Oct 14, 2019

No incidents reported today.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019
Resolved - This incident has been resolved.
Oct 7, 03:23 EDT
Update - We have resolved the underlying issue and are monitoring the results.
Oct 7, 03:22 EDT
Investigating - Our operations team has been working on a performance issue in the Western Europe region. This is impacting many operations. We will provide updates here as we get additional information.
Oct 7, 02:24 EDT
Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019
Resolved - This incident has been resolved.
Oct 2, 15:06 EDT
Monitoring - At 1:34pm EST we received reports of users unable to log into cad.onshape.com. By 1:38pm the same users reported they were able to successfully login. We are currently investigating the probable cause of this temporary outage and monitoring the situation.
Oct 2, 13:50 EDT
Oct 1, 2019

No incidents reported.

Sep 30, 2019

No incidents reported.