All Systems Operational

Onshape CAD Service (https://cad.onshape.com) Operational
90 days ago
99.99 % uptime
Today
North America Operational
90 days ago
99.99 % uptime
Today
Western Europe Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Northeast Asia Operational
90 days ago
100.0 % uptime
Today
Onshape Government CAD Service Operational
90 days ago
100.0 % uptime
Today
US Government West Operational
90 days ago
100.0 % uptime
Today
US Government East Operational
90 days ago
100.0 % uptime
Today
Company Website (https://www.onshape.com) Operational
Onshape Support Service (https://onshape.zendesk.com) Operational
Onshape Community Forum (https://forum.onshape.com) Operational
Onshape Learning Center (https://learn.onshape.com) Operational
Cloud Hosting Provider Operational
AWS Western Europe (eu-west-1) Operational
AWS Australia (ap-southeast-2) Operational
AWS Southeast Asia (ap-southeast-1) Operational
AWS Northeast Asia (ap-northeast-1) Operational
AWS North America (us-west-2) Operational
External Services Operational
90 days ago
99.84 % uptime
Today
External Email Service Operational
Stripe Billing Service Operational
Arena Operational
90 days ago
99.84 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 12, 2026

No incidents reported today.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

Resolved - This incident has been resolved.
Aug 4, 08:46 EDT
Identified - We have identified the issue and are implementing mitigations now. The service is recovering.
Aug 4, 08:19 EDT
Investigating - Our automated monitors are reporting high error and document open failure rates in the US region. We are investigating.
Aug 4, 08:12 EDT

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Resolved - This incident has been resolved.
Jul 29, 22:20 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 29, 21:41 EDT
Investigating - Our automated monitors reported an increase in error rate and a decrease in performance in the Australia region starting at 23:02 UTC. Our operations team has identified an issue and is deploying a fix now.
Jul 29, 21:10 EDT