All Systems Operational

Onshape CAD Service (https://cad.onshape.com) Operational
90 days ago
99.99 % uptime
Today
North America Operational
90 days ago
99.97 % uptime
Today
Western Europe Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Northeast Asia Operational
90 days ago
100.0 % uptime
Today
Onshape Government CAD Service Operational
90 days ago
100.0 % uptime
Today
US Government West Operational
90 days ago
100.0 % uptime
Today
US Government East Operational
90 days ago
100.0 % uptime
Today
Company Website (https://www.onshape.com) Operational
Onshape Support Service (https://onshape.zendesk.com) Operational
Onshape Community Forum (https://forum.onshape.com) Operational
Onshape Learning Center (https://learn.onshape.com) Operational
Cloud Hosting Provider Operational
AWS Western Europe (eu-west-1) Operational
AWS Australia (ap-southeast-2) Operational
AWS Southeast Asia (ap-southeast-1) Operational
AWS Northeast Asia (ap-northeast-1) Operational
AWS North America (us-west-2) Operational
External Services Operational
90 days ago
99.88 % uptime
Today
External Email Service Operational
Stripe Billing Service Operational
Arena Operational
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 22, 2026

No incidents reported today.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

Resolved - This incident has been resolved.
Aug 20, 15:19 EDT
Monitoring - We have identified the root of the issue and are monitoring the service. Some documents may continue to see issues opening.
Aug 20, 13:54 EDT
Resolved - This incident has been resolved.
Aug 20, 13:36 EDT
Investigating - We are receiving reports of increased errors or unable to open documents in US-West region. We are investigating and will provide an update within 30 minutes.
Aug 20, 13:26 EDT

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

Resolved - This incident has been resolved.
Aug 17, 10:27 EDT
Monitoring - Due to fraudulent activity, outlook and hotmail signups are currently blocked.
Aug 15, 19:42 EDT

Aug 16, 2026

No incidents reported.

Aug 15, 2026

Resolved - Users may have noticed slow responses while trying to access cad.onshape.com through the Oregon data center.
Aug 15, 17:00 EDT

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.