All Systems Operational

Onshape CAD Service (https://cad.onshape.com) Operational
90 days ago
99.94 % uptime
Today
North America ? Operational
90 days ago
99.94 % uptime
Today
Western Europe ? Operational
90 days ago
99.94 % uptime
Today
Southeast Asia ? Operational
90 days ago
99.94 % uptime
Today
Australia ? Operational
90 days ago
99.94 % uptime
Today
Northeast Asia ? Operational
90 days ago
99.94 % uptime
Today
Onshape Government CAD Service Operational
90 days ago
99.96 % uptime
Today
US Government West Operational
90 days ago
99.92 % uptime
Today
US Government East Operational
90 days ago
100.0 % uptime
Today
Company Website (https://www.onshape.com) Operational
Onshape Support Service (https://onshape.zendesk.com) ? Operational
Onshape Community Forum (https://forum.onshape.com) Operational
Onshape Learning Center (https://learn.onshape.com) ? Operational
Cloud Hosting Provider Operational
AWS Western Europe (eu-west-1) Operational
AWS Australia (ap-southeast-2) Operational
AWS Southeast Asia (ap-southeast-1) Operational
AWS Northeast Asia (ap-northeast-1) Operational
AWS North America (us-west-2) Operational
External Services Operational
External Email Service ? Operational
Stripe Billing Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 25, 2025

No incidents reported today.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025
Resolved - This incident has been resolved. We have rolled back a configuration change and the service has recovered.
May 20, 14:27 EDT
Investigating - Our automated systems are reporting an increased error rate in Onshape Government.
May 20, 14:22 EDT
May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025
Resolved - This incident has been resolved. Some customers may need to reauthenticate their connection to Google Drive or OneDrive if they see errors navigating to those folders.
May 16, 17:54 EDT
Investigating - Our internal monitors are showing Google Drive and OneDrive integrations are currently failing. Our team is currently working on the issue.
May 16, 15:22 EDT
Resolved - The Community Forum has been restored.
May 16, 13:25 EDT
Identified - We are working with our partner to resolve the forum issues.
May 16, 11:04 EDT
May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025
Resolved - This incident has been resolved.
May 12, 21:33 EDT
Identified - www.onshape.com is not responding. We are working with our vendor to resolve the situation.

You can go to https://cad.onshape.com or your enterprise domain URL to use the Onshape CAD service.

May 12, 19:53 EDT
May 11, 2025

No incidents reported.