All Systems Operational

Uptime over the past 90 days. View historical uptime.
Onshape CAD Service (https://cad.onshape.com) Operational
90 days ago
99.87 % uptime
Today
North America Operational
90 days ago
99.85 % uptime
Today
Western Europe Operational
90 days ago
99.88 % uptime
Today
Southeast Asia Operational
90 days ago
99.84 % uptime
Today
Australia Operational
90 days ago
99.88 % uptime
Today
Northeast Asia Operational
90 days ago
99.88 % uptime
Today
Onshape Government CAD Service Operational
90 days ago
100.0 % uptime
Today
US Government West Operational
90 days ago
100.0 % uptime
Today
US Government East Operational
90 days ago
100.0 % uptime
Today
Company Website (https://www.onshape.com) Operational
Onshape Support Service (https://onshape.zendesk.com) Operational
Onshape Community Forum (https://forum.onshape.com) Operational
Onshape Learning Center (https://learn.onshape.com) Operational
Cloud Hosting Provider Operational
AWS Western Europe (eu-west-1) Operational
AWS Australia (ap-southeast-2) Operational
AWS Southeast Asia (ap-southeast-1) Operational
AWS Northeast Asia (ap-northeast-1) Operational
AWS North America (us-west-2) Operational
External Services Operational
External Email Service Operational
Stripe Billing Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 25, 2026

No incidents reported today.

May 24, 2026
Performance issues in North America and Western Europe regions
Resolved - This incident has been resolved.
May 24, 15:52 EDT
Investigating - Our automated systems are reporting performance issues in the North America and Western Europe.
May 24, 15:33 EDT
May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Performance issues in Northeast Asia region
Resolved - This incident has been resolved. An issue with our auto-scaling service has been identified and our engineering team is investigating it. We have mitigating controls in place.
May 21, 21:13 EDT
Monitoring - A fix has been implemented in both the Northeast Asia and Southeast Asia regions and we are monitoring the performance of the service.
May 21, 20:46 EDT
Investigating - Our automated alerts are reporting performance degradation in the Northeast Asia region. We are investigating.
May 21, 20:27 EDT
May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Unable to open documents in US-West
Resolved - This incident has been resolved.
May 15, 16:39 EDT
Update - We are continuing to monitor for any further issues.
May 15, 14:08 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 14:08 EDT
Investigating - We are receiving reports of documents being slow or unable to open in US-West. We are investigating and will provide an update within 30 minutes.
May 15, 14:00 EDT
Enterprise analytics is not working
Resolved - This incident has been resolved.
May 15, 16:39 EDT
Investigating - Enterprise analytics is unavailable at this time. We are working to resolve the issue.
May 15, 15:11 EDT
May 14, 2026
"Too many requests" when trying to sign in
Resolved - This incident has been resolved.
May 14, 12:05 EDT
Investigating - Some users are receiving a "Too many requests" error when trying to sign in. We are working to resolve the issue.
May 14, 11:46 EDT
May 13, 2026
Unable to open documents in US-West region
Resolved - We are receiving reports of documents being slow or unable to open in the US-West region.
May 13, 11:30 EDT
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

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