All Systems Operational
Onshape CAD Service (https://cad.onshape.com) Operational
90 days ago
99.88 % uptime
Today
North America ? Operational
90 days ago
99.88 % uptime
Today
Western Europe ? Operational
90 days ago
99.88 % uptime
Today
Southeast Asia ? Operational
90 days ago
99.88 % uptime
Today
Australia ? Operational
90 days ago
99.88 % uptime
Today
Northeast Asia ? Operational
90 days ago
99.88 % uptime
Today
Company Website (https://www.onshape.com) Operational
Onshape App Store (https://appstore.onshape.com) Operational
Onshape Developer Portal (https://dev-portal.onshape.com) Operational
Onshape Support Service (https://onshape.zendesk.com) ? Operational
Onshape Community Forum (https://forum.onshape.com) Operational
Onshape Learning Center (https://learn.onshape.com/) ? Operational
Cloud Hosting Provider Operational
AWS Western Europe (eu-west-1) Operational
AWS Australia (ap-southeast-2) Operational
AWS Southeast Asia (ap-southeast-1) Operational
AWS Northeast Asia (ap-northeast-1) Operational
AWS North America (us-west-2) Operational
External Services Operational
External Email Service ? Operational
External Billing Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 19, 2020

No incidents reported today.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020
Resolved - This incident has been resolved. A very large, automated traffic spike caused some connection errors while the system auto-scaled to handle the traffic. We are working with engineering to improve our ability to handle these spikes.
Sep 14, 10:05 EDT
Update - We are continuing to investigate this issue.
Sep 14, 09:31 EDT
Investigating - Our automated systems are detecting a high number of connection errors to Onshape in the North America and Europe regions. We are investigating the issue.
Sep 14, 09:31 EDT
Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020
Resolved - Between 5:50 AM and 7:00 AM UTC, our automated systems reported an increased error rate in our North America region. The issue has been resolved.
Sep 7, 05:30 EDT
Sep 6, 2020

No incidents reported.

Sep 5, 2020

No incidents reported.