Document open failures in Western Europe region

Incident Report for Onshape

Resolved

We have isolated the failing systems and service has been restored for all users. We apologize for the disruption and will implement changes to prevent this in the future.

Posted Sep 15, 2017 - 08:19 EDT

Investigating

We are receiving reports of a small number of documents that are failing to open in the Western Europe region. We are investigating the issue now.

Posted Sep 15, 2017 - 07:54 EDT