Degraded performance in North America

Incident Report for Onshape

Resolved

This incident has been resolved.

Posted Oct 23, 2019 - 14:06 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 23, 2019 - 12:51 EDT

Identified

We are currently investigating an issue in the North American region were there are reports of degraded performance. We will update you soon as we deploy a fix for this issue.

Posted Oct 23, 2019 - 12:04 EDT

This incident affected: Onshape CAD Service (https://cad.onshape.com) (North America, Western Europe, Southeast Asia, Australia, Northeast Asia).