Unable to export drawings in all regions

Incident Report for Onshape

Resolved

This incident has been resolved. We have corrected the deployment issue and will work to improve our monitoring.

Posted Jan 28, 2021 - 06:04 EST

Identified

An internal upgrade made last night is causing issues for exporting drawings. This is happening in all regions. Our engineering team is implementing a fix for this now.

Posted Jan 28, 2021 - 05:48 EST

This incident affected: Onshape CAD Service (https://cad.onshape.com) (North America, Western Europe, Southeast Asia, Australia, Northeast Asia).