Slow response in all regions

Incident Report for Onshape

Resolved

A database configuration issue caused increased load and decreased performance. This configuration change has been rolled back. Our apologies for the disruption.

Posted Mar 06, 2024 - 06:26 EST

Investigating

Our automated systems are reporting slow performance and a high rate of errors in all regions. We are investigating.

Posted Mar 06, 2024 - 05:04 EST

This incident affected: Onshape CAD Service (https://cad.onshape.com) (North America, Western Europe, Southeast Asia, Australia, Northeast Asia).