Document open failures in Western Europe region

Incident Report for Onshape

Resolved

A partial failure of a compute server in the Western Europe caused the partial outage. This server has been replaced and the service has returned to normal.

Posted Apr 13, 2018 - 09:06 EDT

Investigating

We are receiving reports of problems opening documents in the Western Europe region. We are investigating the issue. Problems began at 12:08 UTC.

Posted Apr 13, 2018 - 08:56 EDT