Some users are unable to open documents

Incident Report for Onshape

Resolved

This incident has been resolved.
Posted Sep 23, 2025 - 14:55 EDT

Investigating

We are seeing reports of some users having problems opening documents. We are investigating.
Posted Sep 23, 2025 - 14:46 EDT
This incident affected: Onshape CAD Service (https://cad.onshape.com) (North America, Western Europe, Southeast Asia, Australia, Northeast Asia).