Onshape is currently unavailable in North America

Incident Report for Onshape

Resolved

We are continuing to monitor the network issue, but it is full operational at this time.

Posted about 1 month ago. Aug 15, 2019 - 17:09 EDT

Update

We are continuing to monitor for any further issues.

Posted about 1 month ago. Aug 15, 2019 - 17:08 EDT

Monitoring

Our automated systems detected 2 widespread network outages between 4:09-4:16 EST and 4:40-4:42 EST in the North America region. We are working with our cloud provider to diagnose the root cause of the issue.

Posted about 1 month ago. Aug 15, 2019 - 16:56 EDT

Investigating

We are currently investigating an issue where users are seeing 'Onshape is currently unavailable'.

Posted about 1 month ago. Aug 15, 2019 - 16:44 EDT

This incident affected: Onshape CAD Service (https://cad.onshape.com) (North America).

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