Unable to open documents

Incident Report for Onshape

Resolved

This incident has been resolved.
Posted Nov 25, 2025 - 06:20 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 25, 2025 - 05:45 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 25, 2025 - 05:33 EST

Investigating

We are currently investigating alerts around opening documents
Posted Nov 25, 2025 - 05:16 EST
This incident affected: Onshape CAD Service (https://cad.onshape.com) (Western Europe).