Onshape is unable to generate geometry

Incident Report for Onshape

Resolved

This incident has been resolved. A security update caused an increased rate of failures when requesting geometry services. The update has been rolled back and the service is healthy.

Posted Nov 15, 2024 - 09:40 EST

Investigating

We are currently investigating this issue.

Posted Nov 15, 2024 - 09:17 EST

This incident affected: Onshape CAD Service (https://cad.onshape.com) (North America, Western Europe, Southeast Asia, Australia, Northeast Asia).