Errors creating accounts, problems loading documents

Incident Report for Onshape

Resolved

This incident has been resolved.
Posted Oct 21, 2026 - 12:28 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 21, 2026 - 11:23 EDT

Investigating

We are seeing an increase in errors signing up for Onshape. The team is investigating.
Posted Oct 21, 2026 - 10:36 EDT
This incident affected: Onshape CAD Service (https://cad.onshape.com) (North America, Western Europe, Southeast Asia, Australia, Northeast Asia).