Imports/exports/notifications are not working

Incident Report for Onshape

Resolved

This incident has been resolved.
Posted Sep 11, 2026 - 14:37 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 11, 2026 - 14:21 EDT

Update

We are continuing to investigate this issue.
Posted Sep 11, 2026 - 13:44 EDT

Investigating

We are seeing issues with imports, exports, and notifications/emails being delivered at this time. We are working to resolve the issue.
Posted Sep 11, 2026 - 12:55 EDT
This incident affected: Onshape CAD Service (https://cad.onshape.com) (North America, Western Europe, Southeast Asia, Australia, Northeast Asia).