Degraded performance for Onshape services

Incident Report for Onshape

Resolved

This incident has been resolved. We are working to prevent this from happening again.

Posted Sep 03, 2025 - 12:13 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 03, 2025 - 11:20 EDT

Update

We are continuing to investigate this issue.

Posted Sep 03, 2025 - 10:18 EDT

Investigating

We’re currently experiencing degraded performance issues across Onshape. Our team is currently working to restore normal performance levels and will provide next update in 30 minutes.

Posted Sep 03, 2025 - 09:56 EDT

This incident affected: Onshape CAD Service (https://cad.onshape.com) (North America, Western Europe, Southeast Asia, Australia, Northeast Asia).