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Incident Report for Onshape

Resolved

Reindexing of our search data completed at about 02:00 UTC today. Search functionality has returned to normal. We apologize for the extended period of reduced functionality.

Posted Sep 26, 2023 - 10:52 EDT

Update

We continue to see delays in the ability to search for newly created parts. We are currently processing a backlog of search indexing requests.

Posted Sep 25, 2023 - 12:33 EDT

Investigating

We are receiving reports of search results being delayed or incomplete. We are investigating this issue now.

Posted Sep 25, 2023 - 08:19 EDT

This incident affected: Onshape CAD Service (https://cad.onshape.com) (North America, Western Europe, Southeast Asia, Australia, Northeast Asia).