Major performance issue

Incident Report for Onshape

Resolved

We have resolved the issue causing the performance problems. We are implementing additional product and operational changes to prevent this from happening again. We apologize for the lost productivity.

Posted Sep 28, 2017 - 22:08 EDT

Monitoring

The cause of the performance degradation has been resolved. We are monitoring as the system recovers.

Posted Sep 28, 2017 - 21:55 EDT

Investigating

We are investigating a major performance problem. More updates coming.

Posted Sep 28, 2017 - 21:40 EDT