Failure to open documents

Incident Report for Onshape

Resolved

We have again resolved the problem. We are working with our engineering teams to understand the issue and prevent it in the future. We apologize for the lost productivity.

Posted Sep 18, 2018 - 07:41 EDT

Investigating

We are again seeing problems opening some documents in the North America region. We are investigating.

Posted Sep 18, 2018 - 07:20 EDT

This incident affected: Onshape CAD Service (https://cad.onshape.com) (North America).