Unable to connect to Onshape in Western Europe

Incident Report for Onshape

Resolved

An individual system failure in the Western Europe region caused a small number of our users to see errors. That system was automatically removed from service and replaced. The service has returned to normal. We apologize for the disruption and will work with engineering to determine the cause of the original failure.

Posted May 01, 2018 - 03:56 EDT

Investigating

Our automated systems are detecting a problem with the service in the Western Europe region. We are investigating.

Posted May 01, 2018 - 03:41 EDT