Performance issues in the Western Europe region

Incident Report for Onshape

Resolved

This incident has been resolved.

Posted Oct 07, 2019 - 03:23 EDT

Update

We have resolved the underlying issue and are monitoring the results.

Posted Oct 07, 2019 - 03:22 EDT

Investigating

Our operations team has been working on a performance issue in the Western Europe region. This is impacting many operations. We will provide updates here as we get additional information.

Posted Oct 07, 2019 - 02:24 EDT

This incident affected: Onshape CAD Service (https://cad.onshape.com) (Western Europe).