502 Gateway Timeout in Europe region

Incident Report for Onshape

Resolved

This incident has been resolved.
Posted Feb 03, 2025 - 09:18 EST

Monitoring

We have implemented a fix and are monitoring the service.
Posted Feb 03, 2025 - 06:53 EST

Investigating

Our automated systems are reporting multiple failures connecting to Onshape in the Europe region.
Posted Feb 03, 2025 - 05:22 EST
This incident affected: Onshape CAD Service (https://cad.onshape.com) (Western Europe).