Intermittent document access in North America

Incident Report for Onshape

Resolved

This incident has been resolved. All North America services are operational.

Posted Aug 15, 2019 - 20:10 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 15, 2019 - 19:58 EDT

Investigating

We are currently investigating an issue related to documents in North America not opening.

Posted Aug 15, 2019 - 19:36 EDT

This incident affected: Onshape CAD Service (https://cad.onshape.com) (North America).