Unable to open documents in US-West

Incident Report for Onshape

Resolved

This incident has been resolved.

Posted Oct 30, 2026 - 13:54 EDT

Investigating

We are receiving reports of documents being slow or unable to open in US-West region. We are investigating and will provide an update within 30 minutes.

Posted Oct 30, 2026 - 13:41 EDT

This incident affected: Onshape CAD Service (https://cad.onshape.com) (North America, Western Europe, Southeast Asia, Australia, Northeast Asia).