All Systems Operational

Uptime over the past 90 days. View historical uptime.
Onshape CAD Service (https://cad.onshape.com) Operational
90 days ago
99.92 % uptime
Today
North America Operational
90 days ago
99.92 % uptime
Today
Western Europe Operational
90 days ago
99.89 % uptime
Today
Southeast Asia Operational
90 days ago
99.92 % uptime
Today
Australia Operational
90 days ago
99.92 % uptime
Today
Northeast Asia Operational
90 days ago
99.92 % uptime
Today
Onshape Government CAD Service Operational
90 days ago
100.0 % uptime
Today
US Government West Operational
90 days ago
100.0 % uptime
Today
US Government East Operational
90 days ago
100.0 % uptime
Today
Company Website (https://www.onshape.com) Operational
Onshape Support Service (https://onshape.zendesk.com) Operational
Onshape Community Forum (https://forum.onshape.com) Operational
Onshape Learning Center (https://learn.onshape.com) Operational
Cloud Hosting Provider Operational
AWS Western Europe (eu-west-1) Operational
AWS Australia (ap-southeast-2) Operational
AWS Southeast Asia (ap-southeast-1) Operational
AWS Northeast Asia (ap-northeast-1) Operational
AWS North America (us-west-2) Operational
External Services Operational
External Email Service Operational
Stripe Billing Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 15, 2026
Increase in release management-related errors
Resolved - This incident has been resolved.
Jan 15, 14:57 EST
Identified - The root cause of the release management errors appear to stem from release packages created in workspaces. In the interim, creating release packages from versions should work around this issue. We are working on implementing a more permanent fix.
Jan 14, 14:39 EST
Investigating - We are seeing a variety of errors involving release management at this time. Release packages containing "Not revision managed" items or revision references appear to be at the root of the issue. We will update when we have more information.
Jan 13, 12:24 EST
High failure rate when opening documents in the Europe region
Resolved - The networking incident has been resolved.
Jan 15, 06:17 EST
Identified - We are continuing to work with our cloud service provider on this issue, but we have been able to scale around the connectivity problem. Users should not be seeing performance problems at this time.
Jan 15, 04:59 EST
Update - We are seeing database connectivity issues for some of our users in Europe. The team is actively working with our cloud service provider on this issue.
Jan 15, 03:55 EST
Investigating - Our automated systems are reporting a high failure rate when opening documents in the Europe region. We are investigating this issue now.
Jan 15, 03:12 EST
Jan 14, 2026
Jan 13, 2026
Unable to create toolpaths in CAM Studio
Resolved - This incident has been resolved.
Jan 13, 14:29 EST
Investigating - We are seeing issues creating toolpaths within CAM Studio. We are working to resolve the issue.
Jan 13, 13:30 EST
Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Increased errors within release management
Resolved - This incident has been resolved.
Jan 9, 14:59 EST
Investigating - We are seeing an increased error rate when releasing or viewing existing releases at this time. We are working to resolve the issue.
Jan 9, 14:44 EST
Jan 8, 2026

No incidents reported.

Jan 7, 2026
Unable to open documents in multiple regions.
Resolved - This incident has been resolved.
Jan 7, 11:00 EST
Update - We are continuing to investigate this issue.
Jan 7, 10:37 EST
Investigating - We are receiving reports of documents being slow or unable to open in all regions. We are investigating and will provide an update within 30 minutes.
Jan 7, 10:17 EST
Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

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