All Systems Operational

Uptime over the past 90 days. View historical uptime.
Onshape CAD Service (https://cad.onshape.com) Operational
90 days ago
99.89 % uptime
Today
North America ? Operational
90 days ago
99.89 % uptime
Today
Western Europe ? Operational
90 days ago
99.89 % uptime
Today
Southeast Asia ? Operational
90 days ago
99.89 % uptime
Today
Australia ? Operational
90 days ago
99.89 % uptime
Today
Northeast Asia ? Operational
90 days ago
99.89 % uptime
Today
Onshape Government CAD Service Operational
90 days ago
100.0 % uptime
Today
US Government West Operational
90 days ago
100.0 % uptime
Today
US Government East Operational
90 days ago
100.0 % uptime
Today
Company Website (https://www.onshape.com) Operational
Onshape Support Service (https://onshape.zendesk.com) ? Operational
Onshape Community Forum (https://forum.onshape.com) Operational
Onshape Learning Center (https://learn.onshape.com) ? Operational
Cloud Hosting Provider Operational
AWS Western Europe (eu-west-1) Operational
AWS Australia (ap-southeast-2) Operational
AWS Southeast Asia (ap-southeast-1) Operational
AWS Northeast Asia (ap-northeast-1) Operational
AWS North America (us-west-2) Operational
External Services Operational
External Email Service ? Operational
Stripe Billing Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 1, 2025

No incidents reported today.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Errors when processing 3D imports and exports
Resolved - This incident has been resolved. We will be publishing a complete root cause analysis in a few days.
Nov 26, 02:37 EST
Update - Our team is fully engaged and investigating this issue.
Nov 25, 21:13 EST
Monitoring - A fix has been implemented and our team is monitoring.
Nov 25, 15:16 EST
Investigating - Users may experience errors when importing and exporting 3D data from documents. We are investigating the issue and working to mitigate the problem.
Nov 25, 13:39 EST
Errors when processing drawing exports
Resolved - This incident has been resolved. We will be publishing a complete root cause analysis in a few days.
Nov 26, 02:36 EST
Update - Our team is fully engaged and investigating this issue.
Nov 25, 21:14 EST
Investigating - Users may experience errors when exporting drawings from documents. We are investigating the issue and working to mitigate the problem.
Nov 25, 11:35 EST
Slow performance and errors when signing in
Resolved - This incident has been resolved. We will be publishing a complete root cause analysis in a few days.
Nov 26, 02:36 EST
Update - Our team is fully engaged and investigating this issue.
Nov 25, 21:14 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 12:30 EST
Investigating - We are aware of an issue with sign-in and slow performance using Onshape.
Nov 25, 12:26 EST
Nov 25, 2025
Analytics reports functionality is currently unavailable
Resolved - This incident has been resolved.
Nov 25, 08:25 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 25, 08:15 EST
Investigating - We are currently investigating this issue.
Nov 25, 05:58 EST
Unable to open documents
Resolved - This incident has been resolved.
Nov 25, 06:20 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 05:45 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 25, 05:33 EST
Investigating - We are currently investigating alerts around opening documents
Nov 25, 05:16 EST
Nov 24, 2025
Unable to open documents
Resolved - This incident has been resolved. An incorrect configuration change has been rolled back.
Nov 24, 23:36 EST
Investigating - We are currently investigating alerts around opening documents
Nov 24, 22:56 EST
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

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